JCP&L would like to pass on the following information to its customers:

A notice to customers who use electrically operated LIFE-SUPPORT EQUIPMENT -

If any member of your household depends on electrically operated life-support equipment, please let us know by calling 1-800-662-3115.  Jersey Central Power & Light (JCP&L) will send you a form that must be completed and signed by your physician every year to verify that you have life-support.
When we receive your completed form, we will add your name to our critical care list.  The list will be used during a power outage to contact all critical care customers by telephone if the outage may affect their electric service for more than 24 hours.
In addition, the list will be provided to county and municipal Offices of Emergency Management.
There is no charge for this service.  It’s also important that life-support customers have a contingency plan, such as a battery backup.
If you have any questions about our Critical Customer Care Program, or to sign up, please call 1-800-662-3115.
NJ Well Water - Critical Care

Attention customers who rely on ELECTRICALLY OPERATED PRIVATE WELLS FOR WATER -

Does your home or business depend on an electrically operated private well for water?  JCP&L maintains a list of customers with private wells.  These customers are contacted by telephone if a power outage is expected to affect their electric service for more than 24 hours – in which case, they’ll be advised of locations where water and ice are available.  In addition, the list is provided to county and municipal Offices of Emergency Management.
There is no charge for this service.  To join JCP&L’s Private Well Customer Service, please complete the form in the link below, and mail it along with your monthly bill payment.
If you no longer wish to participate in this service, or if you no longer have a private well, please complete the form (see link below), and mail it to us.
Customers who have previously signed up for this service are already on this list and do not need to contact us again.
Customers viewing this information online who want to participate in this service should print the form (see link below), complete the form and mail it to:
JCP&L Private Well Customer Service
PO BOX 367
Holmdel, NJ 07733-0367
Attention: Revenue Operations
NJ Well Water - Critical Care

Click here to sign up for the new community alert notification system

AlertFlorhamPark will allow you to get emergency notifications in any manner you choose, including phone, email, text, or social media, so you can stay informed during major storms or other emergencies taking place in Florham Park or throughout Morris County. Users have the ability to enter multiple addresses located in multiple jurisdictions within a single profile. If you care for a loved one who lives in another Morris County town and want to be notified of issues affecting that person’s municipality, your one registration process will satisfy that need.

AlertFlorhamPark also offers a free Smart911 signup option for county residents, providing a greatly enhanced and potentially lifesaving 9-1-1 emergency call service for anyone who registers for it.

Smart911 is FREE, and your information is secure, accessible only to a 9-1-1 call taker. This service can provide key information to responders that can make your family safer. For example:

• Address Details: How to access your home, number of bedrooms, location of utility shut-offs, and if you live in a multi-family building;
• Family Details: Number of residents, ages, photos of children, and your landline and mobile phone numbers;
• Medical Information: Medical conditions of certain residents, medications taken/required, allergies, mobility of residents, and if special equipment is needed in an emergency;
• Animals: A list of your pets, service animals and livestock, and their names so responders are aware of them as they enter your home. Also, include the name of your veterinarian;
• Emergency Contacts: Family members, friends or neighbors to be contacted in case of an emergency;
• Vehicles: Make, model and license plate number in case of a motor vehicle accident.

Residents can offer as much or as little information to first responders through Smart911 as they wish.